With the advent of AI, 3D printing and IoT, the fourth industrial revolution has arrived, bringing many benefits to both individuals and businesses. However, although the majority of employees are highly optimistic about the rise of these next-generation technologies, there is growing concern around the lack of relevant skills training and personal development programs to cope with this rapidly changing occupational landscape.
The Modern Workplace research, conducted in collaboration with Microsoft highlighted that 88 per cent of employees surveyed feel AI and machine learning will have the biggest impact the next five years. Despite negative media speculation regarding machines replacing human job roles and dominating the workforce, the study revealed that employees, as a whole, are actually optimistic about these innovations, stating they are unconcerned about automation taking over their roles in the next ten years.
On the contrary, the study showed that a quarter of Millennials and Centennials worry about not having the right skills or qualifications to progress their careers, as employers adapt advanced technologies they may not be able to operate. This is a clear indication of how the younger generation is concerned about their ability to use the latest technology being implemented in the modern workplace.
As a result, under 35s are more likely to seek employment that will broaden their skill sets and make them futureproof, therefore if businesses do not satisfy their employees’ desire for skills training and personal development, they will lose out to more proactive businesses.
Despite new technologies being vital to creating a happy working environment, the study unveiled that almost 40 per cent of employees are disappointed by the lack of technology investment by their management. The findings from the study highlight the importance of employers investing in the necessary technologies, in order to retain their employees and grow their business.
Ultimately, this creates a fantastic opportunity for the channel to situate itself in the driving seat, helping guide businesses and end-users through the digital disruption affecting all industries. The channel needs to be positioned to serve current and future needs and will predominantly be moving towards advising and consulting IT teams on the implementation of next-generation technology. This will enable businesses to invest in the right systems, products and services that will ensure they can remain competitive and retain valuable talent.
Even with the support of channel representatives, each company needs to be able to quickly adapt to digital workplace transformation, equipping employees with next-generation technology and relevant skills training that will set them apart from other contenders in the market. Although this challenge is becoming increasingly difficult for overwhelmed IT teams struggling to meet the demands of the modern workplace, it also creates many new opportunities for business, employees and channel partners.
To find out more about “The Modern Workplace”, our whitepaper can be accessed here.